Most of the Windows 10 users make use of the Photo app as the default image viewer. Usually, JPEG is a common image file format that is compatible with almost all operating systems as well as devices. Why your HP Printer Won’t Print JPG or JPEG Files? However, a system malfunction or bugs also become the reason for this error, and thus it won’t let you perform a task like opening an image file on the computer. Sometimes when the photo apps fail to open a JPEG file or show you an error then it is most commonly related to the app glitch.